Privacy Notice
1. Controller
Clouder Oy (“Clouder”, “we”, “us”)
Takomotie 8, 00380 Helsinki, Finland
2. What is this notice for?
We collect certain personal data about our clients, potential clients, partners, individuals who want to hear our news, as well as recruitment candidates.
We collect this data so that we can, for example, be able to respond to requests for new business, send newsletters to our subscribers, and process job applications sent to us via our website. We also use analytics on our website to learn more about how it is used and how we can improve it.
In this Privacy Notice, you’ll find details about the data we collect about you and how we use it to better your experience.
3. What data do we collect, and how do we use it?
Recruitment candidates
If you apply for a job at Clouder or if we contact you for recruitment purposes, we may collect the following information about you (you may have provided this on our website, or we’ve obtained it during the recruitment process or from public sources, where allowed under the applicable law):
Your name and contact information
Professional interests and skills
Link to your LinkedIn and/or possible other profile/portfolio (e.g. GitHub)
Cover letter, CV, and other files/information that you personally wish to send us
Data relevant for processing the application as obtained during discussions, interviews, and other communication between Clouder and you
We use this data only for the purposes of processing your application and communicating with you during our recruitment process. We do not share your information with anyone else unless it is expressly required by applicable laws or requests by public authorities.
Clients, partners, and other contacts
Are you an existing Clouder client, have you subscribed to our newsletter, requested contact regarding new business opportunities, or opted to hear more about our training? In order to be able to stay in touch with you, we collect and process the following data:
Name, title, contact information
Information on your organization and your position in it
Your request and communication with Clouder and the necessary information and notes concerning such contacts between you and Clouder (such as services ordered and provided, billing information, information on meetings, and communication between you and Clouder).
Information on newsletter, marketing, event, or invitation concerning you
Data created based on the above-described data we already have.
We obtain this data when you send contact requests to us (e.g. subscribing to our newsletter), by receiving the data from a reliable public source such as public company databases, or in the context of our services to you or your dealings with us (e.g. contact details to communicate with you about our existing client relationship).
We use this data for
Managing the business relationship between you and Clouder
Processing requests sent to us, providing our services, and pursuing the legitimate interests of Clouder related to such requests and services
Promoting our services, communicating with you, and sending newsletters you have subscribed to
Analyzing, planning, and improving our operations
Your data is not shared with any other parties outside of Clouder’s group companies unless expressly required by applicable laws or public authorities. We may also share your data with our trusted partners in processing your request or provision of our services requires us to do so.
Clouder has a legitimate interest in processing the above-listed personal data for the purposes described above. This interest is based on your connection with us and concerns e.g. your position in a company related to us or your direct request to us.
4. Cookies (explanation & categorization)
Our website makes use of cookies to store and retrieve information about your visit. When you visit a website or application, a piece of software called Cookie stores and retrieves information about your visit. They are part of your web browser and help keep track of your preferences and previous activities. You can find more information about cookies at www.allaboutcookies.org.
We and our partners (e.g., marketing partners, affiliates, or analytics providers) use cookies and log files to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base. We may receive anonymized reports based on the use of these technologies by our partners on an aggregated basis. We also use this data to provide the site’s content, ensure the functionality of our information technology systems, and optimize our website. The data of log files will be stored separately from your other personal data.
Users can control and refuse the use of cookies at the individual browser level. Cookies installed can be deleted. If you have visited our website in the past and would like to make changes to your cookie preferences, please first clear the cookies from your browser and then update your cookie preferences. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.
When you visit our website, the following categories of cookies will be set in your browser:
Strictly necessary cookies
These cookies are essential in order to enable you to move around a site and use its features. Without these cookies services you have asked for cannot be provided.
Performance cookies
These cookies collect information so we can analyze how visitors interact with our site. They don't collect information that identifies a visitor. All collected information is anonymous and is only used to improve how the website performs.
Functional cookies
These cookies allow a website to remember your choices and provide more enhanced, personal features. We may use information collected from functional cookies to identify user behavior and serve tailored content. These cookies can't track your browsing activity on other websites and gather any information about you that could be used for advertising or to record where you’ve been on the internet, outside our site.
Targeting cookies
These cookies allow us to measure the effectiveness of a targeting campaign as well as understand user behavior after they have viewed an ad. These cookies are usually placed by third parties platforms with whom we execute advertising campaigns and allow us to provide advertisements relevant to you.
5. Third-party applications
Google Analytics
We primarily use Google Analytics to measure how users interact with our website. Google Analytics deploys various cookies in order to generate information such as the time, place, and frequency of your visits to our site. Google uses this information to evaluate how you use our site, provide reports on web activity, and perform other functions related to our website. You can read more about these cookies and how Google safeguard them here.
6. Transfer of data outside of the EEA
Data on candidates sent via email is stored by Google as necessary for processing the application. Data on our clients, potential clients and other contacts is also processed by service providers located outside of the EEA. We have entered into appropriate contracts with such service providers to ensure the lawful processing of your data. Such contracts include the standard contractual clauses based on the applicable decision of the European Commission.
7. How long do we store your data?
Job candidates: We store the data collected in connection with the application process for two years from the date of last contact with you. If you wish, we may also store your data for a longer period in order to get in touch about future opportunities.
Our clients, and requests for new business and newsletters: We store the data only as long as is necessary for the respective purpose. Since this period depends on the case at hand, we review the necessity of our data regularly and erase data when it is no longer needed.
8. What rights do you have?
You have the right to request access to, erase, and correct your personal data as held and processed by Clouder, as well as to send us any other requests based on the applicable data protection laws (e.g. request restriction of processing of the data). Further, you always have the right to prohibit us from sending newsletters or other marketing messages to you by clicking ‘unsubscribe’ in the emails. Please send any requests concerning your data to the email addresses set out above in Section 11.
Data protection laws are supervised in Finland by the Finnish Data Protection Ombudsman. If you have questions belonging to the jurisdiction of the Data Protection Ombudsman, or if you wish to lodge a complaint regarding the processing of personal data, you may contact the Data Protection Ombudsman’s office as instructed at www.tietosuoja.fi.
9. How do we secure your data?
We consider all personal data we collect to be confidential. The network and equipment of Clouder and its partners have been secured by using appropriate measures to protect the personal data against unauthorized access and accidental or unlawful destruction, alteration, disclosure, transfer, or other unlawful forms of processing.
We may outsource our processing of personal data to external service providers. In such events, we enter into appropriate agreements with the providers in order to ensure that your personal data is processed confidentially and in accordance with this Privacy Notice and any applicable laws.
10. Changes to this Privacy Notice
We may update this Privacy Notice as we improve our website and operations. The updated notice will be made available on our website.
11. Contact
Got a question about data protection at Clouder? Contact us at privacy@cloudersolutions.com.